Last Updated: 25/09/2024
At Fuel Sync (A.P.F. FUEL SYNC LTD), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website www.fuel-sync.com.
1. Who We Are
Fuel Sync is a provider of high-quality nutritional supplements aimed at supporting your health and fitness goals. Our company is registered at:
Address: Spyrou Kyprianou 116, Limassol, Cyprus, 3086
Email: info@fuel-sync.com
Phone: +357 96 540260
2. Personal Data We Collect
2.1. Information You Provide to Us
- Account Registration: When you create an account, we collect your name, email address, password, and contact information.
- Purchases: When you make a purchase, we collect billing and shipping addresses, phone number, and payment details.
- Customer Service: Information you provide when you contact us for support or with inquiries.
2.2. Information Collected Automatically
- Cookies: We use cookies to enhance your browsing experience, remember your preferences, and collect analytical data.
- Log Files: We collect information such as your IP address, browser type, referring/exit pages, and operating system.
- Usage Data: Information about how you use our website, such as pages viewed, links clicked, and time spent on pages.
2.3. Comments and Reviews
When visitors leave comments or reviews on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
3. How We Use Your Data
- Order Processing: To process and fulfill your orders, including sending emails to confirm your order status and shipment.
- Account Management: To manage your account, including resetting passwords and providing customer support.
- Marketing Communications: To send you promotional offers, newsletters, and information about new products or services. You can opt-out at any time.
- Improving Services: To analyze usage and improve our website, products, and services.
- Legal Obligations: To comply with legal requirements and protect against fraudulent or illegal activities.
4. Cookies and Similar Technologies
4.1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your user experience.
4.2. Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly.
- Performance Cookies: Collect information about how visitors use our website.
- Functionality Cookies: Remember choices you make to enhance your experience.
- Targeting Cookies: Used to deliver relevant advertisements to you.
4.3. Managing Cookies
You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
5. Embedded Content from Other Websites
Our website may include embedded content (e.g., videos, images, articles) from third-party websites. This content behaves in the same way as if you have visited the other website and may collect data about you, use cookies, and monitor your interaction with the embedded content.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
- Account Information: Retained until you delete your account.
- Purchase History: Retained for accounting and legal obligations.
- Comments and Reviews: Retained indefinitely unless you request deletion.
7. Your Rights Over Your Data
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request to correct or update your personal information.
- Deletion: You may request that we delete your personal data, subject to legal obligations.
- Objection: You can object to the processing of your data for direct marketing purposes.
- Data Portability: Request to transfer your data to another service provider.
To exercise these rights, please contact us at info@fuel-sync.com.
8. How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
- Secure Servers: We use secure servers to store your personal information.
- Encryption: Sensitive data such as payment information is encrypted using SSL technology.
- Access Controls: Restricted access to personal data to authorized personnel only.
9. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- Service Providers: Trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
- Legal Requirements: When required by law or to protect our rights, property, or safety.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
11. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, please do not use our website or provide any personal information.
12. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after changes have been posted will constitute your acceptance of the revised policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: info@fuel-sync.com
- Phone: +357 96 540260
- Address: Spyrou Kyprianou 116, Limassol, Cyprus, 3086
